Support

Do you have a problem, issue, or concern? Then we are hell-bent on helping you figure it out! We have put everything we have into our support staff, giving you access to it and all the ways we can think of, and trying our best to operate on a 24/7, 365 days a year basis. There aren’t many things that we can think of that would make our support better, but feel free to contact support if you have some suggestions!

Why Contact Support?

You might be wondering why you would contact support at all, as most people that go to online gambling sites feel that they are pretty tech savvy. Most people end up contacting support not for glitches or anything like that, but how the online gambling scene works in general. It can be a kind of intimidating for newcomers, and with the different promotions that we have, some people get confused as to how many times they could participate in them, whether they stack on top of each other, and things of that nature. If that sounds like you, hit support immediately. There are also other issues that come up to, however.

The most common issue people come to us with by far is how to create accounts and modify them there after. Some people forget their passwords, for example, want to change their user name, or an any way to modify some aspect of their profile. They also wonder why they have, or have not, been able to login. We all run into these issues from time to time, but there is no reason to face them alone. If you give support a line, they will sort everything out for you, even if you technically could have figured it out on your own.

Game Help

Another reason people to come to support is because they’re wondering how to play any of the various games. Although there is a guide available on the website as to how to play different forms of poker, casino games that are done live, as well as slot machine games, we understand how you might still be a little bit confused if you’re not used to that. This is another time when support comes in handy, and we would be happy to help you if you have any questions or concerns.

Getting your money into the site, as well as out of it, is also another common reason people tend to come to us. Although bitcoin makes it very easy, a lot of people are unfamiliar with it and use it to make all online transactions before they come to a website like this. Don’t worry about that, and don’t think that you will look silly by asking us about bitcoin if you contact support. We are authentically here to help you, and only want you to be able to succeed with your on my gambling minutes. If you want help sorting out bitcoin, finding a good bitcoin bank, or anything of that theme, feel free to contact support immediately and we will set you up.

Many Methods to Reach Out

You can also contact support through a wide variety of methods. Most people come to the website on mobile devices, and have asked us time and again if we are available through some form of text. Although technically you can’t text us, you can reach us through chat support, which amounts to the same thing. After all, you are instantly talking to someone through text that you’re typing it on your phone. If that isn’t texting, we’re not sure what it is! Most issues are preferably solve through this method. This is both because our online chat staff tends to be a little more lively them our email staff, and because emails tend to be longer, more complicated, and pile up. We will sponsor them as we can and when needed, but we can’t always be relied upon to do that in the as timely a manner as we would like. It is pretty easy to just contact instant chat support and figure your issue out, however, which leads to less of a backlog on all sides of things.

If you would like to contact us, feel free to leave your name, email, and what issue you were having. Although we are not as quick to respond to emails as we are to chats is because they are considered lower priority issues, you will get a thorough and authentic response that will sort through your issues for you. If you are looking for a quicker support, and would not like to wait, however, we recommend going to chat instead. Sometime this there is a slight wait time for that, but it is still better than the old days of calling a full support number of being on hold for a year!

What to Get Help With

To give you an example of reasons people have contacted support before, let’s say you were playing a slot machine game of your choice. You’re having a really good time, and winning all kinds of money. You weren’t quite sure how to get that money out of the game, however, or so to speak. You know you want a bunch of money, and saw it piling up in your account, but weren’t sure how to turn bitcoin into real money in your region. Although some people might be laughing at that because they have done it before, if you are new to this, we can understand how it might be confusing to make deposits and withdrawals.

On the website itself, you have an open bitcoin wallet, which can hold all of your money. Most of this isn’t bitcoin, but we do except other forms of cryptocurrency, such as XRP, also known as ripple. No matter what you are using, it can be kind of confusing to figure out coin base and other websites for the first time. We will walk you through the entire process so you feel safe and secure, however. We don’t want you to worry about whether or not your money is real, or going to for whatever reason disappear.

Another common issue people encounter on the site as being unsure how to play the live dealer feature, and whether or not that is going on all the time. Because there is a live dealer, you do have to be there during certain times. Pretty much anytime of the day there is at least live dealer going on, however. As long as you are open to playing any game, there is always something to do. That’s probably not obvious based on the website, however, which is why many people contact support about that.

Get Help Now!

For any reason at all, and if you even just feel like talking, you are welcome and encouraged to contact us here so we can give you some support. Even if you just want to look at the clouds and talk about philosophy, we’re happy to help, although there are obviously better uses of both of our time! We do our best with our support, and most people will receive a response within minutes of attempting to reach out to us. As we said before, the fastest way to get a response is through our chat support, but you are welcome to use whatever method you feel most comfortable with!